Contact – elephant pants

Introducing

Want to check out our products in person? Check out our new locations in Hollywood and Huntington Beach.

If you have any questions that you can't find answers to on our website just get in touch.  Our team will be happy to help. You can also reach out on social media or just give us a call directly.

LA Flagship

Huntington Beach

8684 Melrose Ave West Hollywood,

CA 900United States of America

101 Main St
Huntington Beach, CA 92648
United States of America

Contact

Get in touch

Frequently asked questions

Products are stocked up on a regular basis.

If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!

Products under warranty should be handled with care.

If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.

Our customers' satisfaction is our number one priority.

We offer a full refund when the product is unused and a partial refund when the packaging can not be accounted for.

Please note that customers will be responsible for shipping costs.

Any returns must be in the original packaging with proof of purchase.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Standard delivery usually takes around 2-3 business days. A tracking code will be emailed as soon as your order is processed.

Please note.

If your order hasn't arrived after two weeks, please contact us and we will look into the details. You should send us a message with your

1. Full name

2. The 4 digit order confirmation number.

3. Your address.

4. If possible a Screenshot of the receipt showing the items your ordered.

Note all this information will save you time and help you get your item faster. Customer serivice is a key factor in our business and we aim to improve it everyday.

Global Shipping

Flexible Returns

Secure Checkout

Dedicated support